When you try to Unsuspended a account in Plesk, you may face following error message :-
ERROR :-
The client account is still suspended for the following reason: i_cl_off_with_parent
CAUSE :-
You receive this error message only when the value of “status” field of the account in “clients” table is 2 (2=suspended).
RESOLUTION :-
Suppose the login of the account in question is robert.
Open your Plesk’s PSA Database and execute following query :-
select * from clients where login=”robert”;
once the query is executed it will show you all the field values of client table in which lagin = robert
the value of status field would be 2 and we have to change it to 0 (0=active).
Now execute following query :-
update clients set status=0 where login=”robert”;
Thats it 
The account should be activated in Plesk now.
I found some users asked solution for this error message on parallels.com forum but no answer given by parallels engineers.
Hope this helps you.
If you have any queries/doubts or if you are still facing this issue then you can email me or post a comment, I would be glad to assist you
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